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Terms & Conditions
Works well with others.
Bold works with the most passionate, intuitive, and innovative leaders in eCommerce to help our clients succeed. After all, that’s why we do what we do. Let’s work together to help merchants grow.
What’s in store for you.
Recurring revenue sharing
We genuinely believe that our Partners are vital to our success in the eCommerce industry, and we’d like to thank you for trusting Bold with your clients. We offer a competitive revenue share on recurring app fees and transaction fees from apps you install on your clients’ stores.
Dedicated account manager
Your dedicated account manager will take the time to get to know your business, and provide a customized approach to the relationship. They’ll be your main point of contact for anything you’ll need at Bold, educate you about using and building with Bold products, and to set you and your clients up for success.
API access and technical docs
Receive access to our API and technical documentation, right from your Partner Dashboard. We know that not every merchant’s wish list for a solution will come right out of the box. This is why we provide APIs so you can customize, tweak, integrate and expand on our solutions to take care of your clients’ wants and needs.
Exclusive early access
Gain access to our exclusive Partners-only Slack channel, and receive emails previewing new products, features & changes to the Partner Program. You’ll also receive invitations to our Partners-only informational webinars, so you’re constantly “in the know” about our solutions and your merchants will receive early access to the newest Bold product features.
Education
We provide you with one-on-one training for our solutions so you can better understand what your clients will receive with our apps, and which features best align with their needs. The one-on-one training style means we can tailor our training to your solutions, and offer direct answers to your questions along the way.
Increased visibility
We’ll do whatever we can to align with your brand and help you get the recognition you deserve. Adding you to our Partner Directory, co-branded landing pages for integrations, referring clients your way, and co-marketing & co-sponsoring event opportunities are some of the ways we work with our Partners. If we think you’re a good fit- we’ll make it happen.
Priority support
As a Bold Partner, your clients will receive priority support from our large, industry-leading Client Success team. Any merchant referred by one of our Partners will be put at the top of our support queues with our highest level SLA. We’ll ensure quick and accurate responses to get your clients back to doing what they do best- selling!
Sales support
Whether it’s pre or post-sale, we’re here to help you and your clients feel comfortable choosing and utilizing our solutions. We’ll walk you through demos, jump on calls, answer questions and work with your team to find the right solution(s) for your client’s specific needs. Bold apps can be creatively customized and packaged to solve unique business problems, and we can help you every step of the way.
